| General Questions |
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A1.
What is Browse Control?
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Browse Control makes it possible to control access to the
Internet and block applications on Windows O/S. This product is suitable for use in
companies, schools, cyber cafes, libraries, hotels, hospitals
etc.
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A2.
What operating systems
does Browse Control support?
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Windows 98, Windows NT
Server/Workstation, Windows 2000, Windows XP Home/Pro, Windows 2003 Server.
You can also use Browse
Control on a Netware environment as long as the console is on
a Windows machine.
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A3.
Which browsers does Browse
Control support?
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Browse Control supports all leading browsers, including:
Internet Explorer 4.x / 5.x / 6.x, Netscape 4.x / 6.x / 7 and
Opera 4 / 5 / 6.
Note: Browse
Control does not actually deal with the blocking of a
specified browser but blocks the entire Internet
Connection for the computer itself
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A4.
What are the limitations
of the trial?
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The trial lasts 30 days from the date that you install Browse Control. It is fully functional besides being time limited and you can have upto 25 clients on the trial version. |
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| Installation Help |
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B1.
Does the console have
to be installed onto a
server?
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No, the console can be installed onto a normal workstation OR a server. This makes it cheap and easy to have multiple control points in your organisation without having to have a lot of server machines.
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B2.
How
do I install all Components
of Browse Control onto
a Single PC - Standalone/Home
user?
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If you are planning on using the client on the same PC as the console,
please install both the client and the console onto the
same computer. During the client install, please enter LOOPBACK
as the server name when prompted. Also, in the
options for the console set Browse Control to start when
Windows starts. |
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B3.
Why can't I see the clients
in the console window
after installing?
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This
problem is typically caused via connectivity problems
between the console and client. Check the
following settings and if you have further issues
contact support@codework.com
- Refresh the console
by hitting F5 or going to View > Refresh
- Try using the IP
address of the server machine as opposed to the
computer name, when prompted in the client install.
If your console is getting an IP address from a DHCP
Server then we recommend you give it a permanent
lease.
- Make sure that you
are able to ping the console from the client - by
name and IP address
- Check Network
connections
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B4.
How
do I configure Browse
Control so that it will
work with my Proxy Server?
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You
do not have to install Browse Control onto your Proxy
Server. If you go to the console window and click
on Tools --> Options (ctrl + O), this will bring up
the Options window. Go to the Port/Proxy option
and make sure that the ports for the corresponding
protocols, match the ports used by your proxy server. |
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B5.
I
have lots of machines
and can't go to each one
to install the Browse
Control client.
Is there a way to do it
via login scripting?
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Yes
you can install the Browse Control client via login
scripting. Please follow the following
instructions:
- Share the Client directory in the Browse Control program folder (default:
C:\Program Files\Codework\BrowseControl\)
- In the Client directory there is an Installer.properties file than you can open
in Notepad. Edit the SERVERNAME and SERVERPORT with your settings.
- Add the following script to your logon scripting: \\servername\client\cwclient.exe
- Upon rebooting of the PCs the Client will be fully installed.
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| Functionality Queries |
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C1.
How can I customise Browse
Control settings?
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You can customise Browse Control settings by going to the Console interface and entering in Ctrl+O, or going to the Tools menu then Options, to bring up the Options menu.
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C2.
Can I restrict access
to the Internet but still
allow access to our local
Intranet?
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Yes you can allow access to your local intranet page and still deny internet access. To do so, enter in the name of the intranet page into the white list to be given access to it.
eg. Intranet Page: http://companymachine/
Enter in: "companymachine" into the white list to allow access to the page.
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C3.
Can I delete a group /
system? Top |
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Yes. You can delete a group if the group does not contain any client systems. However, Browse Control won’t allow you to delete a connected system. |
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C4.
How can I view the IP
address of a system?
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You can view the IP address of a system by selecting
a client, then click on File/Properties on the menu. The properties dialog window provides detailed information, such as
the Computer name, the group in which the
System belongs to etc. |
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C5.
Is URL Filtering supported
in Browse Control?
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Yes, you can provide access to selected sites. First set the Internet setting to OFF, by right clicking on the specific Group and click on Internet/OFF. On the menu select
Tools/Add URLs. On the “Add URLs” screen add the URL addresses of the sites to
be made accessible to the users. Please note that http:// prefix does not need to be added. Just enter the www address. Next right click on the selected Group, click on White List and add the allowed URLs.
This is only available for HTTP protocols.
Currently FTP and HTTPS are not supported. |
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C6.
What is protocol filtering?
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If you want to block access to some protocols, go to Tools/Options and click on Port/Proxy option. Select the desired protocol and fill in the appropriate port settings |
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C7.
Scheduler information
has not reached the clients
even though the scheduler
settings were applied
to a Group/Client. Why
is this? Top |
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This can be resolved by selecting the specific Group or Client and select File/Refresh on the menu. |
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C8.
What are the ways to allow
Internet access to client
systems?
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There are primarily three methods.
- Internet ON/OFF (Tools/Internet)
- Applying scheduler (Tools/Scheduler)
- Timer (Tools/Timer)
All the three methods can be accessed from the menu under ‘Tools’ or by right clicking the specific group or client pc icon.
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C9.
What is the best way to
allow or disable Internet
access to a number of
systems? Top |
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Create a new group and add the selected client PCs to this group. Set the scheduler information for this group by right clicking and selecting "Scheduler". Make sure that you have checked the "Apply to client systems" check box. |
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C10.
Does Browse Control support
multiple scheduling?
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Yes. Browse Control supports multiple scheduling of up to 10 time intervals. You can create schedules to make the Internet accessible to clients at scheduled intervals e.g. daily, weekly and monthly etc. |
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C11.
I
forgot the console password.
Is it possible to retrieve
it?
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Contact
your local Codework Ltd. office. Click here
for contact details. |
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| Application
Blocker |
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D1. Can
you block the running
of an application in a
remote computer with Browse
Control?
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Yes,
Browse Control will block the running of an application
in a remote computer. Just ensure that port 8999 (the
port used to communicate between console and client) is
not blocked. |
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D2.
Is it possible to block
Screen Savers with Application
Blocker feature Browse
Control?
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Yes,
you can block Screen Savers with the Application Blocker
feature. Just enter in the appropriate
"Original Filename" of the screen saver which
you wish to block into the App. Blocker. |
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D3.
Is
the Application Blocker
feature a mere window
blocker?
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No,
the feature is much more than that. By using the
original filename of the application you allow Browse
Control to prevent the file from running via its
internal windows filename, which allows us to block the
execution of the programs, preventing them from running
at all. |
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D4.
Is
it possible to cheat/get
around the Application
Blocker by renaming the
exe file?
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No,
because Browse Control deals with the Original Filename,
you cannot getting around the Application Blocker simply
by renaming (like you can with policies). |
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D5.
Is
it possible to show a
message box to the user
while the user tries to
run a blocked application?
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Yes, you
can show a message to the user when they try to run a
blocked application. To do so, please go to
Options, under the Tools menu (Ctrl + O). Under
the General tab, you can enter your custom message under
the "App Blocker Message" text area. |
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D6. Is
it possible to block applications
silently, ie; with out
showing a message box?
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Yes,
you can block applications silently. Go into
Options (Tools --> Options, Ctrl + O) and select the
General Tab. Delete the message displayed under
"App Blocker Message". This will now
prevent all the selected applications from running,
without displaying a warning message to the user. |
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| White
Listing |
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E1.
Why isn't the site I entered
into the white list working
when I turn the internet
off? Top |
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The website which you may be trying to give access to, may get data or reference
from a domain that is not on your white list. This tends to occur on websites
such as bbc.co.uk and dell.com, as some image and areas of the page are retrieved from different
sites. You can ensure that all the content loads by entering in " bbc. " as opposed to bbc.co.uk or " dell. " as opposed to dell.com. You can also use this method to give access to domains which are localised by country (see
c4).
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E2.
How can I give access
to ALL of the sites localised
on a domain ie. Yahoo.com,
Yahoo.ie, Yahoo.co.uk?
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To allow access to all extensions of a known domain (works for sites like: Google, Yahoo, Dell, BBC etc.), then simply enter in the following URL into the white list. "yahoo." Ie. The name of the site followed by a dot. This will allow access to
everything in the Domain of Yahoo. and so will cover Yahoo.com, Yahoo.ca, Yahoo.co.uk, news.yahoo.com. |
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| Purchasing Related |
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F1.
Where can I get pricing
information?
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You can find the price list for Browse Control from
http://www.browsecontrol.com/order.htm
FYI, pricing is done on a per Client PC basis. We do not charge for the number of consoles
that you install.
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F2.
By what methods can I
purchase Browse Control?
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You may purchase Browse Control in any of these ways: by Credit Card, Bank Transfer or
Cheque. To purchase, please contact your local
Codework Office:
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can order by:
a)
Email to: kp@codework.com
b) Credit Card.
Please phone the
number below to
place an order
by credit card.
c) Purchase Order.
POs may be emailed,
faxed or sent
by regular email
to the address
below.
Codework
Inc.
1623, Military
Rd #556
Niagara Falls
NY 14304-1745
Tel:
905-278-8278 (Please
ask for Keith)
Fax: 905-278-0645
(Please put code
#1140KP on Purchase
Order)
Email: kp@codework.com
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F3.
How
is the product delivered?
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The trial copy of Browse Control is fully-functional,
however the evaluation lasts for 30 days. Upon purchasing
Browse Control, you will be emailed a license key which
will allow you to activate the software as a permanent
copy. Delivery can be electronic or you may choose to receive a CD which will cost you
$25, £15, 20 Euros, $25 CAD.
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F4.
What is 12 months free
maintenance?
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12 months free maintenance entitles you to free upgrades and telephone/ e-mail support for the year.
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F5.
Do I have to pay for the
product every 12 months?
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No! Upon purchasing your license key is a permanent key and therefore you only pay a one time fee. You only have to pay a
maintenance fee once each year, if you would like to continue receiving free upgrades and support.
The cost of Maintenance is currently set to 20% of original
cost price. |
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| Uninstall Help |
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G1.
How can I uninstall the
Browse Control client?
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The Browse Control client can be uninstalled from the Browse Control server by right clicking the client and selecting Service/Uninstall.
There are other ways to remove the client, please contact support@codework.com
for more details. |
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G2.
How can I uninstall the
Browse Control server?
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To uninstall the Browse Control Server, either use the Uninstall utility under Browse Control’s program group in the Start menu, or use the Windows Control Panel "Add/Remove Programs" utility. The change will take effect after you restart your browser.
NOTE: Please make sure to exit Browse Control before starting the uninstall operation
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